“Working with John has been nothing short of transformative for our business. His exceptional ability to drive turnaround strategies and create operational efficiencies has revitalised our company, setting us on a path to sustainable growth.
John’s approach is rooted in honesty and transparency—qualities that build trust and foster strong, collaborative relationships. He engages stakeholders at every level, ensuring alignment and commitment to shared goals.
What truly sets John apart is his forward-thinking mindset. By leveraging cutting-edge technologies, he has enhanced our customer experience, streamlining processes and delivering measurable improvements in satisfaction and retention.
If you’re looking for a results-driven leader who combines strategic vision with integrity and innovation, John is the ideal partner. I wholeheartedly recommend him for any business seeking meaningful, lasting change.”
Jeremy Walters,
CEO, Paragon
“I worked with John at Atos in his role as CEO Atos BPS Limited (FCA regulated). John took on a business in a difficult place; the client relationships, delivery capability, business organisation and financial position all needed addressing. There were a few surprises in there too.
Through John’s leadership with clients and the team he built around him he turned this around, for existing and new clients, with predictable delivery, a hugely increased sales pipeline and much improved finances.
John’s thorough, measured approach brought confidence very quickly for the clients, the board and the non-execs.”
Steve Sutton,
Global COO Financial Services, Atos
“I’ve worked with John Ainsworth since 2009. From Day One, it was quickly apparent he’d become a CEO in his career, sooner rather than later! He’s seriously observant and can empathise while remaining objective. He’s canny; asking questions that get to the heart of the issue fast. And most of all, I always trust he has the ability to turn ideas and insights into solutions that bring results.”
Luke Thomas,
Owner and Director Spring Ltd
“John is an outstanding Operations leader and professional.. In particular he enjoys a scarce talent to execute change and transformation amongst the constraints and obligations of delivery in regulated processes. John has a very unusual blend of attention to detail, strategic insight and attention to the realities for the people involved. As a leader of change, or as a technical support and enabler of other leaders executing major technological and process transformation, John adds enormous capability and confidence to any team or programme.”
Richard Jeffrey,
Executive Chairman, ActiveOps.com
“I have had the pleasure of working with John and can confidently say that his leadership, expertise, and commitment to excellence set him apart. With extensive BPO experience, John has successfully led multi-disciplinary teams through complex and challenging change programmes within an FCA-regulated environment.
His ability to navigate regulatory requirements while ensuring smooth transitions and operational efficiency is truly commendable. John maintains an unwavering focus on customer outcomes, ensuring that business objectives align seamlessly with customer needs and compliance standards. His strategic mindset, coupled with his hands-on approach, makes him a highly effective leader who inspires confidence in those around him.”
Nigel Purveur,
Former Portfolio Managing Director Capita Pension Solutions, Non – Executive Director Atos BPS Ltd, Consultant specialising in transformation within the pensions, insurance, and financial market.
“For three years, I worked alongside John and witnessed his exceptional leadership firsthand. He consistently delivered results through a strong, data-driven approach, and he was instrumental in driving successful business transformations. John has a unique ability to simplify complex issues, which was crucial during our work together. Notably, he successfully led our business through the process of becoming a regulated entity and skillfully navigated the challenges of a multi-site business during the COVID-19 pandemic, significantly increasing deposits. John’s strategic vision and dedication make him an outstanding leader of lage scale transformation.”
Ben Murphy,
COO, Invo Re
“Having worked with John for many years, his approach is grounded in the principles of customer excellence first, a laser focus on budget drivers, and the creation of realistic performance expectations, strategies and plans . John consistently works to achieve a deep understanding of the business challenge, actively listens to stakeholders concerns , and his deep industry knowledge, experience and fact based analysis lead to achievable solutions aligned with client requirements and risk appetite. John always brings a new perspective to business challenges and puts customers first.”
Caroline Ramsay,
Chief Risk Officer
“John’s ability to see to the heart of an issue, to ask the insightful questions and to set a vision for the future has always marked him out as exceptional. And he delivers results, through getting the best out of the people around him.”
Chris Hallmark,
Managing Director,
Go Beyond Partners
